Guest Experience Agent - W Florence

Hosco POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique, creating a seamless and personalized experience from before the arrival to after the departure - Whatever Whenever. Through a proactive and engaging approach, our Guest Experience Agent manages guest requests, provides relevant information and assistance, resolves concerns and works closely with other departments to ensure outsta…