Cryogenic Field Service Engineer

Your role The Field Service Engineer is responsible for post-sale customer support activities at Montana Instruments. Essential Duties, Responsibilities, and Expectations Troubleshoot, diagnose, and resolve customer problems via phone and email. • Track and follow up with customers to ensure issues are resolved. • Travel to customer sites to perform installation, user training, maintenance, and resolve problems. • Perform remote installations. • Prepare service trip reports, document issues, an…