Global PMS CS Lead: Onboarding & Retention

DocPlanner

Barcelona, Cataluña70000 - 100000📅 18/10/2026

Descripción

Docplanner is seeking a strategic PMS Customer Success Operations lead to shape onboarding, engagement, and churn prevention across multiple PMS products and markets. You will define scalable processes and dashboards to drive data‑driven decision making, collaborating with local teams and global stakeholders in a fast‑moving healthcare tech environment. The role emphasizes building scalable operating models, translating product priorities into local execution, and driving CRM automation as we J…

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