Helpline Operator

Description We are currently recruiting a number of Customer Service professionals to support our Pensions Administration business area. This is a hybrid role and is based in our Birmingham office. Your main responsibility will be to answer and deal with calls from clients, scheme members, their representatives and other organisations in a professional and friendly manner. You will work as part of a team, to ensure the speedy response rate to all calls and queries received, upholding a high sta…