M01 - Senior Jira Service Management (JSM) Engineer

About the Role We are seeking an experienced and hands-on Jira Service Management (JSM) Automation & Integration Engineer to implement and modernise an IT Service Management (ITSM) platform. The role focuses on implementing JSM on GovTech SHIP-HAT, migrating from an existing on-premise JSM Data Center environment, automating ITSM workflows, and integrating service management processes with enterprise DevOps platforms. The ideal candidate should have strong JSM implementation experience, workflo…