Service Desk Architect

Job Description Anticipated Contract End Date/Length: 6 months contract Work Setup: Hybrid (3 days per week onsite, mandatory) Our client in the Information Technology and Services industry is looking for a Service Desk Architect to lead the design and transformation of Service Desk and End User Support services across a complex multi-supplier banking environment. The role will define service operating models, support architectures, shared responsibility frameworks, service integrations, and op…