Customer Support Officer - AIF 1

Your role To support sales by booking sales orders in SAP Act!, Do regular follow-ups with product companies for timely delivery of equipments to customer, communicate orders status to sales team as well as customer. Follow the process laid by zones and support sales team for backend activities related to sales. 1. Order Booking:- Receive the order from sales team and dealers through C4C; Book order in SAP Act ; Communicate order acknowledgement to the customer / dealer; Extract updated pending…