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CRM Automation Specialist

H & M Hennes & Mauritz GBC AB

Stockholm📅 1/10/2026

Descripción

Job Description Are you ready to shape customer relevance at scale by leveraging data, insights, and automation to deliver highly personalised experiences at the moments that matter most? As a CRM Automation Specialist, you will play a key role in designing, running, and continuously optimising our portfolio of automated and triggered CRM journeys. This role goes beyond execution. You will actively help define how automation and lifecycle journeys drive conversion, retention, loyalty, and lon
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