Head of Customer Success & Digital Transformation

Sanoma Learning in Madrid, Spain, seeks a Head of Customer Success to build a strategic, data-driven customer service department focused on teachers, schools, and families. You will drive digital transformation, AI adoption, and omnichannel service across the organization. You will lead a multidisciplinary team, establish KPIs, and partner with commercial and logistics to ensure consistent, high-quality service. Fluency in English is required and Madrid residence is expected. J-18808-Ljbffr