Help Desk Analyst

Location: Nashville, TN (hybrid; regular on-site days for hands-on device work) Schedule: Full-time, Central business hours, with a rotating week as desk lead The Opportunity FusionSite is resetting its IT helpdesk around one idea: one front door, one owner per ticket, measured on what employees actually feel. We support about 1,000 people across dozens of operating sites, most of them far from an IT office, and every one of them touches the helpdesk. We are hiring an experienced Helpdesk Analy…