Help Desk Analyst

Service Desk Analyst Nashville, TN – Onsite (Music row / Downtown) Contract to Hire CDW is seeking a Service Desk Analyst to provide frontline technical support to firm users, including attorneys, staff, and business professionals. This role serves as a primary point of contact for technology assistance, balancing inbound calls, active ticket resolution, accurate documentation, and proactive ownership of user issues. Responsibilities · Provide technical support via phone, ticketing systems, and…