L1 onsite support

We are looking for a proactive and technically skilled Onsite Engineer to join our IT support team for one of our clients. In this role, you will diagnose and resolve technical hardware and software issues across the organization, providing exceptional customer service to users of varying technical knowledge. 1. Hardware Preparation Device Provisioning : Assign and log physical assets like laptops, monitors, and peripherals (keyboards, mice, headsets) Physical Inspection : Perform a hardware ch…