Post-Delivery Experience & Process Optimization Lead

Glovo, part of the Delivery Hero Group, seeks a senior leader to own the post-delivery experience across multiple markets. You will drive KPIs, partner with Finance and Product, and roll out AI-driven support in collaboration with central and local teams. You will lead the post-delivery team through change and scale best practices globally. The role emphasizes data-driven decision making, cross-functional influence, and the ability to shape processes amid evolving structures. J-18808-Ljbffr