Customer Experience Supervisor with German (m/f/d) - hybrid

Customer Experience Supervisor with German leads a team of Customer Service Representatives to ensure all customer needs and expectations are met. Key areas are people management of direct employees, maintaining a partnership with leading teams in the European countries relevant to the Centre, aligning Centre teams with behaviour, standards and results (by conducting projects in the field of standardization and improvement involving more teams), fulfilling a mentor role for HUB staff. Customer …