Sr . Customer Success

Key Responsibilities: Client Management: Serve as the main point of contact for a portfolio of key clients, developing a deep understanding of their needs and objectives. Account Growth: Identify upsell and cross-sell opportunities to drive revenue and increase the value provided to clients. Relationship Building: Establish and maintain strong, long-term relationships with client stakeholders at all levels, including executives, managers, and end-users. Onboarding and Training: Guide clients th…