Descripción
Do you love building relationships and do you have a passion for fashion? As a Danish-speaking Customer Service Representative, you’ll have the opportunity to help customers, resolve issues, and provide world-class service – all while working remotely from Sweden or from our office in Borås. Sounds interesting? Join Transcom and start your journey today! What’s in it for YOU! • Security: We have a collective agreement ensuring fair terms and a secure contract. • Flexibility: Opportunity to work fully remote within Sweden or from our modern office in Borås. • Benefits: Rikskortet (subsidized lunch) to save money in your daily life, and a wellness allowance (Friskvårdsbidrag) as we care about your health. • Career: No ambition is too big. 90% of our managers and leaders started their journey on the phone – we focus on internal promotion. • Paid training: We provide you with the right tools and prerequisites to succeed in your role from day one. Your role as a Danish-speaking Customer Service Representative Become the face of our client – an international company within the fashion industry with a focus on quality and customer service. In this role, you will: • Deliver a world-class customer experience by handling queries regarding online orders, deliveries, and returns in a timely and accurate way; • Communicate effectively and professionally via phone, email, chat, and social media; • Handle written inquiries in Norwegian and contribute to the team's success by sharing knowledge with colleagues. • Opening hours: Monday–Friday 08:00–18:00, Saturdays 09:00–15:00 (shifts are scheduled within these hours). Sundays closed. Who are you? To be successful in this role, we see that the following matches your profile: • Fluent in Danish (speaking and writing, native level or C1) and a good understanding of written Norwegian • Strong communication skills and interpersonal abilities such as empathy and listening; • You have strong technical aptitude and find it easy to learn new