Descripción
Are you passionate about building relationships and love fashion? As a Danish-speaking Customer Service Representative for H&M, you’ll have the opportunity to help customers, resolve issues, and deliver world-class service – all while working from home in Sweden. Sound interesting? Join Transcom and start your journey today! What do we offer you? Security: We have a collective agreement (kollektivavtal) that guarantees great working conditions and employment security. Flexibility: The opportunity to work 100% from home in Sweden. Full-time: This is a 100% full-time position (40 hours per week). Start date: November 2nd. Contract Type & Future: Stillingen er en tidsbegrænset projektansættelse frem til den 8 januar 2027 – men for den rette kandidat er der gode muligheder for en fastansættelse derefter, da vi løbende satser på at holde på vores dygtige medarbejdere. Language Allowance: In addition to your base salary, we offer an attractive allowance for your Danish language skills. Employee Benefits: Rikskortet (meal card) to help you save on daily expenses, plus a wellness allowance (friskvårdsbidrag), as we highly value your health. Career Growth: No ambition is too big at Transcom. 90% of our leaders started their careers on the phones – we actively promote from within. Paid Training: We provide you with the right tools and foundation to succeed in your role from day one. Your role as a Danish-speaking Customer Service Representative; Become the face of H&M – an international company in the fashion industry where quality and customer experience are at the center of everything. In this role, you will: Deliver a world-class customer experience by handling inquiries about online orders, deliveries, and returns quickly and accurately. Communicate effectively and professionally via phone, email, chat, and social media. Handle written inquiries in Norwegian (since the languages are very similar, you will pick this up quickly) and contribute to team success by sharing kno