Contact Centre Trainer

Reference: AB000046-CP-1 Overview Our client in the Academia Industry is seeking a Contact Centre Trainer to join their team. The successful incumbent will be responsible for ensuring that all employees in the contact centres are equipped with the skills and knowledge required to enhance performance, quality, and excellent customer service. Duties & Responsibilities Minimum Requirements Grade 12 / Matric Previous Experience in a Training Role: At least 2-3 years of experience as a trainer, pref…