Voice Analyst

Job Title - Voice Analyst Duration - 12 Months Hybrid - 2 to 3 day's Onsite Location - Arlington , VA Mode of Interview - Video followed by In Person Responsibilities Supporting day-to-day operations for the Clients cloud and on-premise voice services Providing Tier 2 support for issues related to the voice systems and related integrations Serves as point of facilitation for the Client's managed services provider for triage and escalations Coordinating with internal teams (ex. cabling, network,…