Head of Customer Success

In Spain. Accountabilities Develop and execute a comprehensive customer success strategy aligned with overall business objectives, focusing on retention, satisfaction, and product adoption. Lead, coach, and mentor Customer Success leaders and regional teams, fostering a high-performance, customer-centric culture. Optimize systems, processes, and operational workflows to ensure effective, scalable, and compliant customer support. Maintain oversight of regulatory compliance (KYC, AML, data privac…