Descripción
Are you passionate about hospitality and guest service? We are looking for an enthusiastic Front Desk Agent to join our team at Holiday Inn – the niu Dairy Haarlem for 2–4 days per week (16–32 hours).As the first point of contact for our guests, you will play a key role in creating memorable experiences and ensuring smooth daily operations at the front office.About usHoliday Inn – the niu Dairy Haarlem is a modern lifestyle hotel located in Haarlem, part of IHG Hotels & Resorts. We combine contemporary design with a relaxed atmosphere and focus strongly on guest satisfaction and team spirit.Your Responsibilities • Welcoming and checking in/checking out guests • Handling reservations and administrative tasks • Answering guest inquiries professionally and efficiently • Managing payments and ensuring accurate billing • Working closely with housekeeping and other departments • Delivering outstanding guest service according to IHG standardsWhat We Are Looking For • Friendly, proactive, and service-oriented personality • Flexible availability (including weekends and evening shifts) • Good communication skills in English -(Dutch) • Ability to work independently and in a teamWhat We Offer • A dynamic and international working environment • Opportunity to grow within IHG • Staff discounts within IHG hotels worldwide • Supportive team culture • Competitive salary according to Horeca CAOAre you ready to join our team and create exceptional guest experiences?Apply now via Hotelprofessionals with your CV and short motivation letter. Functie-eisen: .