Descripción
Reports to: Head of TechnologyDepartment: Technology (IT Operations and Educational Technology)About SISStockholm International School is a truly international K-12 school located in the heart of the dynamic city of Stockholm. We are the first choice for the globally mobile diplomatic, business and research community in Sweden. Our students represent more than 60 countries and our diverse community is made up of over 80% international students and teaching staff. Our language of learning is English but our outlook is global.Job OverviewStockholm International School is seeking a Tech Support Specialist to join our dynamic IT Team and empower all SIS employees and students to do their best work. You will focus on removing technical barriers to productivity and learning and finding creative solutions to new challenges. The IT Team at SIS is a flexible and agile team, responsible for a wide variety of services and processes and you will play a key role in removing technical barriers and delivering high-quality services to SIS employees and students. You will be responsible for maintaining and enhancing IT infrastructure, including managing a variety of cloud-based networking solutions, while ensuring the smooth daily operation of all IT systems. Your contributions will directly impact the learning experience at Stockholm International School, empowering students and staff through technology-driven solutions.Duties/responsibilities Manage, and maintain the school's cloud-based network infrastructure, ensuring high availability, stability, and security for both wired and wireless networks across the campus. Troubleshoot network, infrastructure and hardware issues proactively, preventing downtime and ensuring the network runs smoothly. Leverage network automation tools to monitor and resolve issues before they impact users. Assist in implementing and managing network security protocols. Ensure the school’s digital environment adheres to secure networking best practices. L