Onboarding Specialist, Italy

About the role As Account Manager, you will manage a portfolio of customers in the Italian and English-speaking market and ensure they remain successful and engaged with Enginy. Customer Retention Proactively manage accounts to minimize churn and secure renewals Identify risks early and build engagement plans with customers Account Management Maintain accurate CRM data, health scores, and renewal timelines Use product usage and feedback to manage account health Build strong relationships with k…