Student Retention Officer

Your new role Act as first point of contact for academic staff who are concerned about student engagement or attendance. Triage students' needs and direct them to the appropriate support or intervention. Follow-up with students to ensure that they have re-engaged with their studies. Maintain accurate records of student interactions and outcomes in the required system. What you'll need to succeed Excellent administrative skills Able to build empathy and rapport quickly with a wide range of peopl…