Student Helpdesk Assistant

Your new company Working for a university based in Cardiff with 2 large campuses. This role requires cover across both Llandaff and Cyncoed. Your new role Act as the first point of contact for a wide range of student enquiries. Efficiently and effectively resolve enquiries from students, staff, and prospective students, either face-to-face, via e-mail & social media, over the telephone, or via the electronic enquiry system. Record all student enquiries, interactions and appointments onto the re…