Assistant Manager/ Senior Assistant Manager, Service Ops, Service Academy

Job Responsibilities Lead the coordination of quarterly internal service awards and external service award submissions. Call for submissions, consolidate evidence, and manage scoring processes with precision and fairness. Liaise with organising committees to ensure seamless award presentations and events. Drive improvement projects for service awards and recognition systems employing automation / APIs Collaborate with internal partners such as HR, as well as external organisations, to drive awa…