Remote Retail CX Lead — Customer Experience Strategy

Placements24 is seeking a Remote Retail Customer Experience Manager to lead the design and delivery of exceptional online shopping journeys. This role rewards strategic thinking, customer empathy, and strong collaboration across functions in a fully remote environment. You will analyze feedback from surveys, reviews and tickets, translate insights into actionable CX improvements, and partner with marketing, operations and product teams to embed customer needs into every initiative. J-18808-Ljbf…