IT Helpdesk Manager (MSP)

An MSP Company in Beaverton, OR is hiring a Helpdesk Manager to join the team for a great long term opportunity! Job Description: Lead and oversee daily Help Desk operations, ensuring timely resolution of technical support requests and escalations. Manage, mentor, train, and evaluate IT support staff while fostering a collaborative, high-performing team environment. Serve as the primary technical escalation point, guiding troubleshooting efforts and driving root cause resolution. Develop, m…