Descripción
The opportunity Want to help our customers succeed with some of the world's most advanced energy technologies? Customer Training is a key deliverable within our HVDC (High Voltage Direct Current) projects, ensuring that customers gain the knowledge and skills required to safely operate and maintain their systems long after project completion. As a Customer Training Manager, you will own and coordinate the customer training deliverable from tender to final project delivery. Working closely with customers, project teams, technical experts, trainers, suppliers, and other stakeholders, you will ensure that training activities are planned, coordinated, and successfully delivered according to customer requirements. You will join a global and growing team where collaboration, customer focus, continuous improvement, and digital innovation are key parts of how we work and develop. Please note that this is not a technical specialist role. However, an interest in technology and a willingness to continuously learn and develop technical understanding will help you succeed in the role. How you'll make an impact Drive the successful delivery of customer training throughout the HVDC project lifecycle. Transform customer requirements into structured training scope, plans, schedules, budgets, and deliverables. Coordinate customers, project teams, technical experts, trainers, and suppliers to ensure effective and timely training delivery. Maintain visibility and control of training progress, risks, costs, commitments, and documentation throughout project execution. Apply and support a range of training methods and technologies, including classroom, virtual, and e-learning solutions, to create effective customer learning experiences. Strengthen Customer Training through continuous improvement of processes, systems, digital learning solutions, and ways of working. Your background Experience in managing projects, coordinating activities, or driving deliverables across multiple stakeholde