GM Business Operations

Operations leadership: Oversee daily operations across all Bangalore client sites and ensure SLA and KPI compliance. P&L ownership: Own budgets, cost control, and margin improvement for the region, and review monthly MIS and variances. Client management: Manage key client relationships, run governance reviews, resolve escalations, and support contract renewals and upsell. Business growth: Support tendering, costing, and mobilization of new sites with the business development team. Procurement a…