Customer Repair Team Leader TAFF207

Are you our new lead for our Customer Repairs team? We are looking for someone with strong customer contact experience to lead, mentor and develop the Customer Repairs team as they provide the first point of contact for our customers reporting repairs. You will run the team as a high-performing contact centre, making sure every contact is answered promptly, every repair is accurately triaged, and work is allocated efficiently in line with our priority timescales. You will make sure our surveyor…