Operations Manager — Heritage

Role Purpose The Operations Manager is the permanent operational backbone of the Heritage Vertical, the Operations Manager stays — carrying the day-to-day promise made to every visitor, sponsor, and the Trust itself: that the site runs smoothly, the tablets work, the queues move, and the money reconciles. This is a hands-on, on-site leadership role — expect to be walking the site, checking tablet counters, and being the first call when something goes wrong. Key Responsibilities Visitor & Ticket…