Head of Energy Retail Ops — Switching & Billing (AI-Driven)

MET Retail is seeking an experienced Head of Operations for Switching, Billing & Cash Collection with energy retail experience to lead the build of our AI-enabled operational engine in Spain and beyond. You will own the end-to-end processes from contracting to payment, design scalable workflows, and build the team to operate in a fast-growing European retail energy platform. You will collaborate across Offering, Growth, Customer Service and Finance, shape the operating model around automation, …