Service Desk Agent

We're looking for a Service Desk Agent to be the friendly voice on the other end of the phone, supporting customers with their self-service machines and making sure everything runs smoothly. You'll be part of a supportive team that values collaboration and great customer service. What you'll be doing Answering calls and help customers with first-line support. Keep an eye on accounts and fix issues before they become problems. Log and manage service calls from start to finish. Work closely with …