Descripción
Your vision is ambitious. Just like ours. Our people are our success. As one of us, you will contribute to engineering excellence for the high-tech markets of the future, including semiconductors, batteries, pharmaceuticals, biotechnology, and data centers. At Exyte, you will be part of a global community of challenge seekers who are ambitious and passionate about innovation. Together, we will build on our company's long history and keep on leading the way to a better world Discover your exciting role As Senior Expert IT Operations (EMEA) (m/f/d), you will play a key role in ensuring the reliable delivery, performance, and continuous improvement of Corporate IT services across the EMEA region. Acting as the central operational interface between business stakeholders, IT Site Managers, Corporate IT teams, and external service providers, you will drive service excellence, coordinate escalations, and promote transparency in IT service performance. In this position, you will provide functional leadership to regional IT Site Managers, aligning priorities, governance, reporting, and service-management practices across multiple locations. You will also contribute to regional IT financial management through budgeting, forecasting, cost optimization, and the validation of IT-related expenditures. This role is focused on operational governance, service quality, and continuous improvement. Ownership of IT products, services, and technical solutions remains with the respective Corporate IT Product Owners, Service Owners, and technical delivery teams. Explore your tasks and responsibilities Own regional IT service delivery performance, service quality, and operational excellence across all sites. Provide functional leadership and coordination of IT Site Managers, ensuring alignment of priorities, governance, and reporting standards. Lead regional escalation and problem-management activities, driving sustainable resolution of major and recurring service issues. Monitor service pe