Descripción
**Join us as a Service Instructor in cleaning services, working with commercial cleaning in the Kanta-Häme region!**Are you an experienced cleaning professional interested in a coordinating role where you can support the team in their daily work and ensure high-quality service? At N-Clean, we work responsibly as part of a reliable team.You will work as a Service Instructor under the supervision of your manager and have a key responsibility for ensuring the smooth operation and quality of cleaning services at customer sites. You will work responsibly and ensure that tasks are carried out safely and in accordance with our shared quality standards and operating practices. You will play a key role in cooperation between employees, supervisors and customers, supporting your manager, but the position does not include actual managerial responsibility.Customer service plays a central role in this position, and succeeding in the role requires a customer-oriented mindset and good interpersonal skills. In your role, you will directly influence the customer experience and the smooth running of customer relationships, so active cooperation, clear communication and a solution-oriented approach are essential.**Your duties include, for example:**- ensuring the quality and smooth running of daily cleaning work, planning work allocation and using resources in a cost-conscious manner - continuously developing operations together with your manager and actively contributing improvement suggestions - guiding and onboarding employees and ensuring safe working practices - customer cooperation - regularly participating in practical cleaning work **We expect you to have:**- experience in cleaning and knowledge of commercial cleaning - the ability to guide and support the work community in everyday situations, promote an equal and respectful working atmosphere and provide clear feedback - good organisational skills and initiative - a customer-friendly approach and a positive attitude - the ab