Descripción
Were looking for a Customer Service Professional for our client in the banking sector. Note! This application is only for individuals already residing in Finland, and relocation is not possible. Description of work task to be carried out: Provide customer service across multiple channels and support sales activities Consult internal colleagues on savings and life insurance matters Handle customer complaints and regulatory inquiries in accordance with applicable requirements Must-have knowledge and experience: At least 1 year of experience in the financial or insurance sector, in customer service roles or equivalent. Fluent Finnish and English language skills, proficiency in Swedish is a great advantage. A customer-oriented approach, strong problem-solving skills, and flexibility in changing work situations. Nice-to-have knowledge and experience: Knowledge of insurance/savings products is considered an advantage. Answer these questions separately in a few sentences and attach them to your application! (Mandatory!) - Do you have at least 1 year of experience in customer service within the financial services or insurance sector?* - Do you have knowledge of insurance and/or savings products?* - Are you proficient in Finnish and English (Swedish beneficial) and able to work onsite in Helsinki?* Please apply as soon as possible with your updated CV in English, that clearly demonstrates your skills and experience relevant to this role. Start date: 10.11.2026 End date: 30.11.2027 (initially 6 month contract) Workload: 100 % (38 h/week) Location: Helsinki (3 days week at office is mandatory) Language: Finnish & English We offer you: We offer a versatile assignment where every day is different and interesting. We also offer a very competitive salary and good employee benefits. Are you interested in becoming a part of our dynamic team? The position will be filled as soon as a suitable person is found, so please be quick and submit your application! Please include your salary e