Service Delivery Consultant

Leads a large project or multiple projects that are significant in scope and impact. Works independently, with limited direction, and is evaluated through end results. Responsiblities: Manage Maximo queue assignments and ongoing validation of queue relevance. Develop, implement, and audit processes, ensuring improvements are recognized and executed Restored Incident Surveys and Voice Of the Client Ensure Ticket Quality and adherence to established required ticket elements Maximo and ITSM experi…