Service Delivery Manager

We are looking for a Service Delivery Manager to own the day-to-day relationship and drive exceptional service delivery for a portfolio of managed services clients. You’ll be the trusted advisor, the escalation point and the person who helps us grow with our clients. About Idea 11 Idea 11 is an Australian-based, award-winning, full-stack IT consulting and managed services company specialising in cloud. We are a values-driven organisation with a strong focus on delivering high-quality outcomes f…