Customer Resolution Specialist

This is a full-time position of 40 hours per week. The remuneration range for this role is $89,151 to $104,884 (including KiwiSaver), depending on skills and experience. The opportunity You will manage the end-to-end resolution process for complex and escalated issues, complaints, and disputes. With ownership of your own portfolio of cases, you'll take a hands-on approach to dealing with people facing challenging water-related situations by proactively managing workflows and undertaking a range…