Descripción
The Director, Sales Operations — DACH is a senior leadership role responsible for the operational effectiveness, productivity, and go-to-market efficiency of Mitel's sales organization across Germany, Austria, and Switzerland. The role sits at the intersection of strategy and execution, partnering directly with DACH Sales Leadership to drive performance through world-class processes, data-driven insight, and operational rigor.Reporting to the Group Director, Sales Operations International, the Director will lead a dedicated DACH Sales Operations team and work in close partnership with cross-functional stakeholders across Finance, HR, Marketing, IT, and the global Revenue Operations function. This is a high-visibility role with direct impact on revenue, growth, and organizational effectiveness across one of Mitel's most strategically important regions.Job Responsibilities1. Sales Planning, Forecasting & Quota Management- Lead sales forecasting, planning, and budgeting processes across the DACH region, ensuring accuracy, consistency, and strategic alignment with global Revenue Operations standards- Design and own the equitable allocation of sales quotas across all DACH channels and resources, ensuring every team member is set up to succeed and all objectives are assigned on time- Proactively monitor planning quality and process consistency; coordinate planning activities with Finance, HR, and global Sales Operations as required- Attend and actively contribute to ELT forecast reviews, bi-weekly regional forecast reviews, and Close the Gap sessions, providing data-driven analysis and actionable recommendations- Responsible for theatre communications within the DACH sales organisation on process, programmes, and initiatives2. Go-to-Market Coverage & Territory Optimisation- Design and optimise go-to-market coverage models across the DACH region, ensuring the right sales resources are deployed against the highest-value market opportunities- Lead account segmentation initia