Senior Escalation Lead: 24/7 Facility Ops & Optimization

Amazon Inc.

Barcelona, Cataluña90.000-130.000 €📅 4/11/2026

Descripción

Amazon Inc. is seeking a Senior Escalation Specialist for the Amazon Maintenance Operations Centre in the Barcelona region. You will act as a technical expert, mentor colleagues, troubleshoot complex issues, and drive standardization and process improvements. AMOC provides 24/7 monitoring, vendor coordination, and documentation management for multiple Amazon units. You will develop SOPs, maintain service quality, and lead improvements to meet business objectives. J-18808-Ljbffr

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